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Richard Bootle

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Richard Bootle is in charge of customer/partner experience at Lawlab, a law firm best known for its national conveyancing service and development of the Rundl property network. He is working towards a world where the traditional silos or swim lanes of professional practice are broken down, and all service providers work collaboratively to deliver an awesome customer experience in all their transactions.

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Richard Bootle

Don’t send back-office work to Asia – send it to the bush

Businesses are under huge pressure to keep costs down – but instead of outsourcing overseas, why not look in your ow...Read More

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