Nick Lembo is Yelp’s manager of local business outreach. He works with a wide variety of business owners across Australia and New Zealand to help them navigate the world of online reviews. He regularly speaks at conferences and writes about how business owners can use review sites, social media and Yelp’s free tools to reach customers online. Yelp is a website and mobile app that connects people with local businesses in 31 international markets around the world. Yelp was founded in 2004 in San Francisco and launched in Australia in 2011. With over 142 million monthly unique visitors in Q1 2015 and 77 million reviews, Yelp is the leading source for real word of mouth online. Nick is on Twitter @nicholaslembo and you can read more tips for how to make the most of your presence on Yelp at biz.yelp.com.au/blog or connect with Yelp on Twitter @yourbizonyelp.
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