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Agency discovers unusual way to win more business

By Jay Garcia
28 May 2015 | 5 minute read
Meditation

A PM business is using daily meditation sessions to promote a calmer workplace and secure more listings.

Rentwest has introduced meditation sessions for staff to help reduce stress and lift performance in the Perth market and is seeing some clear-cut results from the new-age initiative.

Director Suzanne Brown told Residential Property Manager that she had some personal experience with meditation before introducing it to her staff in February this year.

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Ms Brown said there was some initial resistance among staff, but that they quickly realised the benefits.

With high vacancy rates in the Perth market, Rentwest began February with a goal of renting 48 properties for the month. 

Following the meditation session the company was able to exceed that target with 62 properties leased. Ms Brown said she saw a clear correlation between the mediation and the strong result.

Another key benefit Rentwest has seen is an improvement in productivity. 

“People are more focused since, when you come out of a meditation session, your mind is very clear, and so for the next hour or two is when I’m most productive in the day,” Ms Brown said.

“It also gives us a lot more empathetic view on things, so it helps with negotiation; if you’re in a calm state of mind, you’re more able to negotiate through a problem calmly without reacting to someone who’s maybe yelling at you.”

Ms Brown added that the PM industry can be a stressful at times, especially when dealing with people’s emotions daily.

Keeping calm equips PMs better to handle those emotions, she said.

[Related: Grappling with stress head-on]

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