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Partnership simplifies moving and utilities for renters

By Lyall Russell
09 January 2020 | 5 minute read
family moving new reb

A strategic partnership strives to take the stress out of moving and organising a power provider for renters who want to settle into their new home quickly.

Property rental website rent.com.au has partnered with energy provider AGL to help streamline this process.

“Moving is a stressful time for most people because there are lots of moving pieces that need to come together in a short period of time,” rent.com.au CEO Greg Bader said.

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“We recognise that choosing and connecting your utilities is one of those challenges, and as part of our mission to ‘make renting easier’, we have been looking at ways to simplify the process. To that end, choosing to work with a single provider that recognises the unique challenges that renters face and has a range of competitive offers was the logical choice.”

The partnership helps to remove pain points renters have when relocating, as the renter only has to tell the service when they are moving and they will organise the rest.

Rent.com.au picked AGL because it shared its values and visions.

“From AGL’s perspective, they see the relationship with Rent as acknowledging a shared commitment to renters and the continued innovation in product and services to support this important market segment,” Mr Bader said.

“Looking into the future, we see more opportunities to change how utilities and other services are presented and consumed by renters. It is typically our customers’ largest housing cost (after their rent), and over 40 per cent of our customers have indicated that they would like their utilities bundled into their weekly rental payments. This opens up a number of models to provide cost/service consistency to all parties.

“The changing energy market is also of importance to our customers, and at a practical level, models that allow the sharing of benefits between a property owner and a tenant are areas that interest us, whether that be solar, microgrid sharing, battery storage or a combination of these.”

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