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Agent Solutions - Driving digital workflow efficiency for agents.

By Domain
21 September 2021 | 3 minute read
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Promoted by Domain

Agent Solutions, powered by Domain, offers a suite of technologies that have been developed to deliver value and efficiency across the transactional workflow.

Angus Ferguson, Commercial Director, now leads the Agent Solutions division at Domain and is passionate about bringing innovative technologies to the industry. With seven years as an agent and, more recently, as Co-Founder of powerful digital contracts and bidding platform Real Time Agent, Ferguson brings a diverse range of experiences to his continuing work in the industry. “Having been an agent for a number of years and, more recently, working closely with the industry to digitise their existing workflows, nothing excites me more than solving problems for our hard working clients and seeing them succeed,” he explains.

Technology adoption has increased significantly given the multitude of challenges that COVID has thrown at the industry over the past 18 months. The industry has adopted a technology first approach to ensure transactions can continue to take place. “COVID has accelerated the digital delivery of service for both internal and external customers,” says leading global sales trainer Josh Phegan, “We live in a digital and real-world that's forcing new interactions. Agents have accelerated their adoption of digital approaches to meet the demands of this new operating environment. In-person and digital experiences are now 'one experience', and it's how customers will select agents in the future.” 

And it is supporting the agents of the future where Agent Solutions focus lies. Current products including PriceFinder, Homepass, Real Time Agent and MarketNow have continued to support agents transacting through COVID with additional new features being added throughout lockdowns including Homepass virtual inspections. Ferguson concludes that “I pride myself on understanding my clients real life problems and my ability to bring them unique solutions that will propel their business to further success.” 

Find out more about Agent Solutions here

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