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Community housing providers in NSW and Queensland now have access to a new proptech software.
A social sector version of MRI Palace has hit the market, and includes capabilities for reporting, compliance and tenancy management, with the goal of easing pressure on the community housing sector.
“People outside the sector may not realise the huge and complex workload CHPs handle,” said Sean Fogarty, director of social housing solutions, Asia Pacific, at MRI Software.
“It’s a modern crisis that deserves tech innovation, and we’re privileged to be part of the solution.”
According to MRI Software, their leveraging of private sector software for community housing is an Australian first.
“We believe this sector deserves the same capabilities as the private sector,” said Fogarty.
“Often what we hear in conversations with sector professionals is that existing technology solutions are overcomplicated, over the hill and overpriced, in their opinions.
“We are taking an intuitive and widely used private residential product with a rich partner ecosystem and launching it into the social and affordable housing sector.”
As well as drawing from private sector features, the new product includes features that are unique to the community housing sector.
For instance, property managers are able to record and track information like rent arrears, funding source, terms of government agreements, and any support services linked with the tenancies.
Features from the private sector version of MRI Palace are also included in the software, such as centralised document management, automated payment processing, interactive dashboards for task prioritisation, and business intelligence tools.
“Built on decades of experience and extensive client feedback, this social sector version of MRI Palace is designed to meet the specific needs of housing managers and make their lives easier.”
“Bottom line: it makes the mammoth task of managing Australia’s social and affordable stock more achievable and transparent,” Fogarty said.
David Bowie, senior vice president and executive managing director at MRI Software Asia Pacific, added that private sector collaboration is essential for meeting the nation’s housing needs.
“Australia has ambitious social and affordable housing future targets, and an urgent supply and demand crisis right now. Our social sector deserves all the advantages MRI technology already delivers to the private real estate industry […] but customised to their uniquely complex scenarios,” Bowie said.
“Scaling proven proptech solutions like MRI Palace to be affordable and accessible for CHPs is not just beneficial to the sector – fit-for-purpose technology solutions are essential for our nation to accelerate creating and managing more diverse and thriving communities,” he concluded.
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